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Support from a real person.

Affordable support from Miguel, the person who built your site.

Nothing for you to maintain.

Support inboxMiguelOnlineCan you update our holiday hours?Done. Your new hours are live.Updated · just now

Once your site is live, there's nothing for you to maintain. Send what you want changed and it's done for you, and your questions come to Miguel.

What's included
  • Unlimited website updates
  • Questions answered by Miguel
  • Behind-the-scenes updates handled
  • Monthly reports
Hands typing a reply to a client message on a laptop

Change anything, any time.

Ongoing support includes unlimited website updates. Send what you want changed and it's done for you.

Unlimited website updates

New prices, hours, photos, staff or services: send it over and your site is updated. No limits and no extra invoices.

New pages and sections

Launching a service or running a promotion? New content is designed to match the rest of your site.

No logins to remember

You never have to learn a website editor or worry about breaking something.

Looked after in the background.

The work that keeps a website healthy happens without you having to think about it.

Behind-the-scenes updates

The software your site runs on is kept up to date, so it stays fast, safe and working.

Server software, security patches and site dependencies kept current.

Security and backups watched

Your site is protected and backed up, and if something needs attention, Miguel deals with it.

Scheduled automatic backups, plus server and security monitoring with alerts.

Speed and links checked

Your site's speed is checked, and broken links are found and fixed before your visitors notice them.

Regular Google PageSpeed (Core Web Vitals) checks and scheduled broken-link scans.

A real person who knows your site.

No ticket queue and no chatbot. You deal with the person who built it.

Questions answered by Miguel

Ask anything about your website, your web address or your email setup and get a straight answer.

Includes DNS records such as MX, SPF and DKIM, which control where your email goes and help it avoid spam folders.
A support inbox with a client question and a reply

Monthly reports

Every month you see how your site is doing and what was done, in plain language.

Advice as you grow

When you are thinking about a new service, a campaign or a change, you have someone to ask first.

Everything we look after for you.

Every new site starts with a free month of support, unlimited updates included.

  • Unlimited content updates
  • New pages and sections
  • Behind-the-scenes updates and security
  • Backups and round-the-clock checks
  • Your web address and email settings
  • Monthly reports
  • Questions answered by Miguel

Curious about the technical terms? Website terms, explained in plain English

How a project goes.

Three steps, from the first call to launch day.

01

Discover and Learn

A quick call to learn your needs and see if we are a good fit. Then a questionnaire, a proposal and a contract.

02

Research and Plan

Once the contract is signed, we research your market and your competitors. Then a brand strategy that positions you, and a plan for a website built on it.

03

Execute and Launch

We design and build on your brand and market strategy, so the website fits your bigger picture. Then a smooth launch and a free month of support, with unlimited updates.

Let's talk about your website.

Answer a few quick questions and we'll take it from there.

Example: a website for a neighbourhood restaurantExample: a website for a Pilates studioExample: a website for a physiotherapy clinicExample: a website for a local electricianExample: a website for a community food shareExample: a website for an independent schoolExample: a website for a licensed daycare